Why call the PUCO?
Whether you need more information or you’re struggling with a utility matter, the PUCO Consumer Call Center is ready to answer your questions or resolve your issues.
Here are just a few of the issues we can help you with:
- Energy bill assistance
- Service disconnections
- Energy conservation
- Service outages
- and more!
How do I contact the call center?
You have several options for contacting us:
- Phone – (800) 686 – 7826. Available 8 a.m. to 5 p.m., Monday through Friday.
- Online – https://www.puco.ohio.gov/contact-us/
- Mail or walk-in – 180 E. Broad Street, Columbus, Ohio 43215
- Fax: (614) 752 – 8351
No matter how you contact us, we’ll be ready to assist you.
What happens next?
Click to watch the video above to find out how your case will be handled.
If you have questions or concerns about your utility, contact the PUCO Call Center online or at (800) 686-7826.